Privacy policy

Date: 1 January 2026
This Privacy Policy explains how Shuttle Learning Limited uses information when you visit shuttlelearning.com (including pages built on Framer and any connected learning pages hosted on Firebase).

We keep data collection to a minimum. The learning web app is designed so you can use it without entering your name, email address, phone number, home address, or payment details.

1) Contact details

Shuttle Learning Limited
Address: 167-169 Great Portland Street, London, England, W1W 5PF
Email: support@shuttlelearning.com

2) What we collect

A) Browsing the website

• Pages you view and general usage (for example, which pages are most popular)

• General device and browser information

• Approximate location (for example, country/region)

B) Contacting us
If you use our contact form or email us:

• Name

• Email address

• Message contents (and any details you choose to include)

C) Mailing list (only if you sign up)

• Email address (and subscription preferences if you set them)

D) Learning web app (quiz/progress features)
The learning app uses:

• An anonymous account identifier (so the app can recognise you)

• A coded (hashed) version of “memorable words” (used for sign-in)

• Learning progress (for example, topics/questions attempted and whether you marked them correct/incorrect)

• Limited browser storage on your device to help the app work smoothly

Important: This website does collect some personal information (for example, name/email in messages and online identifiers for analytics if you allow them). The learning app itself is built to avoid collecting direct identifiers like a student’s real name or email address.

3) How we use information (and our lawful basis)

To run the website and learning web app

• What we use: basic technical information; anonymous identifiers; progress data

• Lawful basis: Legitimate interests (running a secure, working website/app) and Contract (where processing is needed to provide the web app features you choose to use)

To respond to enquiries

• What we use: name, email, message contents

• Lawful basis: Legitimate interests (responding to you) and/or Contract (steps you ask us to take before providing services)

To send emails if you subscribe

• What we use: email address

• Lawful basis: Consent (you can unsubscribe at any time)

To measure and improve the site (analytics)

• What we use: cookies/online identifiers and usage information (only if you allow analytics cookies)

• Lawful basis: Consent

To prevent spam and protect the website

• What we use: technical signals used to detect spam/abuse on forms

• Lawful basis: Legitimate interests (protecting the site and users)

4) Cookies, analytics, and similar technologies

Cookie choices

• We use a cookie banner so you can choose whether to allow non-essential cookies (such as analytics).

• You can change your choices at any time using the cookie settings option on the site.

Google Analytics

• If you accept analytics cookies, we use Google Analytics to understand how the website is used and improve it.

• Our analytics setup is configured to reduce identification risk (including IP anonymisation settings).

Spam protection (reCAPTCHA)

• Our contact form may use automated spam protection (such as Google reCAPTCHA) to reduce spam and abuse.

• This can process device/browser signals to determine whether activity looks like spam.

Browser storage used by the learning app

• The learning app may use browser storage on your device to keep you signed in and remember progress.

5) Children’s privacy

We understand children and students use our services.

• The learning web app is designed to avoid collecting direct identifying details (like a child’s real name or email address).

• We ask users not to include unnecessary personal information in free-text fields (for example, in messages).

• If a parent/guardian contacts us, we use that message only to respond and provide the requested information.

6) Who we share information with

We do not sell personal information.

We share limited information only with providers needed to run the website and app, including:

• Framer (website platform/hosting for parts of the site)

• Google (Google Analytics, Firebase services, and spam protection)

These providers process information to deliver their services to us.

7) International transfers

Some providers (such as Google and Framer) may process information outside the UK/EEA. Where this happens, safeguards are used to protect information in line with UK and EU data protection rules.

8) How long we keep information

We keep information only as long as needed for the purposes above:

• Enquiries and messages: typically up to 12 months after the last contact, unless we need to keep it longer to deal with a dispute or meet legal obligations.

• Mailing list: until you unsubscribe (and then removed within a reasonable period).

• Learning app progress: while the account remains active, or until you ask us to delete it; we may also delete inactive records as part of routine maintenance.

• Analytics: kept for a limited period set in our analytics settings, and we aim to keep this no longer than necessary.

9) Keeping information safe

We use reasonable security measures such as secure connections and restricted access to systems.

Shared device note: if you use a shared device/browser profile, someone else using the same profile may be able to see stored browser data. If that’s a concern, log out and/or clear browser data after use.

10) Your rights

Depending on where you live and how we use your information, you may have rights to:

• access your personal information

• correct it

• ask us to delete it

• restrict how we use it

• object to certain uses

• withdraw consent (for example, analytics cookies or marketing emails)

To make a request, email support@shuttlelearning.com.
Because the learning web app is anonymous, we may ask for enough information to locate the correct record.